Common Sense Energy Policy for the United States
With November fast approaching I decided to put down two proposals for changes to energy policy that actually will work. Not a list of pie in the sky renewable utopia concepts that
3 Key Barriers in seeking to improve call center operations
The absence of relevant metrics and process documentation can lead to call center managers and operators being lulled into a false sense of security. Call centers routinely collect
Smart Grid and renewable energy mean new infrastructure
As a follow up to the issue of infrastructure proliferation I would like to include the following excert from an article in Power Magazine: “In June, California issued yet an