Our expertise and services encompass all aspects of both outsourcing and repatriation of services and includes advisory services to guide our clients through the complexities of sourcing transactions and hands-on consulting services to help our clients through implementation of their strategies and improving existing arrangements.

Sourcing Strategy

  • Strategy evaluation and update
    • Retain vs. Outsource vs. Insource vs. Offshore vs. Hybrid
  • For Services Currently Outsourced:
    • Renew vs. Renegotiate vs. Rebid vs. Insource vs. Offshore

Transaction Services

  • Business case analysis
  • Bid process and solution/provider selection
  • Contract negotiations
  • Transition and implementation management
    • Outsourcing
    • Insourcing / service repatriation
  • Governance and vendor management implementation

Outsourcing Arrangement Evaluation and Remediation
Unbiased assessment of existing arrangements and expert assistance to develop and evaluate alternatives and set direction.

  • Vendor performance and compliance
  • Pricing, terms and service levels
  • Business needs and services alignment
  • Services and delivery model optimization

Areas of Expertise

  • IT outsourcing, insourcing and hybrid models
  • Payroll outsourcing