Our expertise and services encompass all aspects of both outsourcing and repatriation of services and includes advisory services to guide our clients through the complexities of sourcing transactions and hands-on consulting services to help our clients through implementation of their strategies and improving existing arrangements.
Sourcing Strategy
- Strategy evaluation and update
- Retain vs. Outsource vs. Insource vs. Offshore vs. Hybrid
- For Services Currently Outsourced:
- Renew vs. Renegotiate vs. Rebid vs. Insource vs. Offshore
Transaction Services
- Business case analysis
- Bid process and solution/provider selection
- Contract negotiations
- Transition and implementation management
- Outsourcing
- Insourcing / service repatriation
- Governance and vendor management implementation
Outsourcing Arrangement Evaluation and Remediation
Unbiased assessment of existing arrangements and expert assistance to develop and evaluate alternatives and set direction.
- Vendor performance and compliance
- Pricing, terms and service levels
- Business needs and services alignment
- Services and delivery model optimization
Areas of Expertise
- IT outsourcing, insourcing and hybrid models
- Payroll outsourcing