Energy, Experience, Result

IT Availability
Consulting Services

Maximizing IT Availability: iTeres' Expert Guidance and Hands-On Assistance

iTeres provides expert guidance and hands-on assistance to help clients to diagnose and resolve IT availability problems related to an event or services of events, manage IT availability to meet current business needs and proactively plan for future availability needs of the business. Our expertise and services encompass all components critical to IT availability, including deployed technologies, facilities, policies, processes, organization and critical vendors, and how they work together to deliver required levels of service availability.

Services:

Program Audit / Review
Situation Assessment (What went wrong and why?) for both internally provided and outsourced services
Current State Assessment / GAP Analysis
Strategy and Planning including future state design and implementation roadmap
Solution Development
Solution Implementation / Rollout
Program Management

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