Energy, Experience, Result

Crisis Management
Consulting Services

Crisis Management Excellence: Empowering Organizations with iTeres' Proven Framework and Hands-On Guidance

iTeres provides organizations the guidance and hands-on assistance needed to develop, implement and maintain the governance structure, policies and plans required to effectively respond to and control crisis situations. Understanding that every crisis will be unique, iTeres focuses on developing a framework that will help standardize the organization’s approach in the event of a crisis. Our experienced consultants assist clients with all aspects of their crisis management programs, including:

Governance structure and policies
Crisis/Emergency Management Plans
Crisis Communications Plans
Incident Response Plans
Emergency Action Plans
Emergency Operations Plans

Services:

Crisis Management Program Development
Current State Assessment / GAP Analysis
Strategy and Planning including future state design and implementation roadmap
Solution Development including developing required plans and tool selection
Solution Implementation / Rollout
Test Planning and Execution
Program Audit / Review
Program Management

iTeres has extensive hands-on experience across a wide range of industries and is familiar with most industry regulatory compliance requirements, including: Healthcare Providers and Payers, Insurance, Education, Local, State and Federal Government (COOP), Banking & Finance, Manufacturing, Oil & Gas, Consumer Products, Retail, and Logistics/Transportation. iTeres follows Disaster Recovery Institute International (DRII/US) and Business Continuity Institute (BCI/UK) professional standards and ISO 22301 standards for governance and compliance of business continuity and disaster recovery systems and processes

Professional Certifications iTeres has extensive expertise and hands-on experience across the full range of IT functions as a services provider, consultant and advisor, including the following:

CBCLA – DRII/US: Certified Business Continuity Lead Auditor
CHPCP – DRII: Certified Healthcare Provider Continuity Planner
CBCP – DRII: Certified Business Continuity Professional
MBCI – BCI/UK: Member level certification
ITIL – Information Technology Infrastructure Library: ITILv3/ITIL 2012 IT Service Management
PMP – Project Management Institute (PMI/US): Project Management Professional

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