iTeres works with IT leadership teams to understand their business, current challenges and opportunities and help them improve operations, reduce cost, and manage risk more effectively. We are hands-on consultants that work collaboratively with IT organizations, and where needed, their customers and suppliers, to achieve desired project outcomes. We work with our clients to tailor our approach to their specific situation and requirements. Our scope ranges from taking a holistic view encompassing policies, process, tools and third-party services to focusing on a specific problem or area. Performance improvement services include:
- Current State Assessment / GAP analysis
- Strategy and Planning including future state design and implementation roadmap
- Solution Development
- Solution Implementation / Rollout
- Measurement & Continuous Improvement
- Program Management
Areas of Expertise:
iTeres has extensive expertise and hands-on experience across the full range of IT functions as a services provider, consultant and advisor, including the following:
- Private and Public Cloud
- Service Management
- Service Integration
- Service Desk
- End User Devices
- Data Center / Facilities
- Data Protection / Backup / Recovery
- Network
- Security
- Application Management
- IT Governance
- Relationship Management
- Program Management
- IT Resiliency
